Santander | Facebook & Twitter


Twitter Account Engagement Uplift


Positive Facebook Sentiment based on 24k Reactions


Like Rate on Twitter

The Campaign


Santander decided on a “Santa&deer” theme for 2016’s festive campaign, launching a bank ‘in collaboration with Santa’. Jenson Button and Jessica Ennis-Hill launched Santa&deer with a fun video, dressed as a pantomime reindeer.


The also ran a Prize Draw called “12 Toys of Christmas”. The activity worked by partnering with Hamley’s to identify 12 of the most popular toys of the year, then giving those toys away in a prize draw over the first 12 days of December. On the final day, one of each toy is donated to a charity – with 2016’s charity being Barnardos.


To support the campaign, EchoMany proposed to deliver personalised videos natively to prize draw entrants.

How It Worked

”Call To Action’ posts on Santander’s official Facebook and Twitter accounts instruct fans to answer simple festive questions, along with the #Santadeer hashtag in order to enter the prize draws.

EchoMany automatically pulls through the users’ profile picture and name to generate a personalised asset, live and in the cloud.

The user receives their personalised “Good Luck!” message, with their photo and name incorporated, as a direct native reply on their platform of entry.

Santander are able to manually curate the generation and sending of personalised “Congratulations!’ videos to winners each day.

What We Created


Want to know more?


EchoMany is delivering ‘firsts’ within its industry as well as for its clients by adopting a creative-led approach. Creative ideas, innovative application of data and unique platform integrations have ensured ground-breaking and newsworthy campaigns for Fox, Pizza Express, Cancer Research, National Lottery and many others. EchoMany’s creative expertise in delivering highly personalised videos consistently achieves outstanding results for clients, exceeding expectations with key campaign metrics regularly seeing triple-digit improvements versus standard campaigns.


EchoMany provides data and insight that can be acted upon in real-time ensuring that personalised video campaigns are a valuable part of the customer journey. We are proud to be defined as software with a service. If you would like to know more about this project or others, please get in touch!